Privacy Policy

1. About House Decors

House Decors is a Chennai-based interior design company providing residential interior design, planning and execution services.

Our website, housedecors.in , allows visitors to learn about our services, projects, packages and process, and to contact our team regarding interior projects.

2. Information We Collect

When you contact House Decors or submit a project enquiry through our website, we may collect information that you choose to provide.

Information submitted through our enquiry form

• Your name
• Phone number
• Email address
• Project location
• Home type
• Project stage
• Approximate project budget
• How you found House Decors
• Information you provide about your interior project

The website's enquiry form is intended to help our team understand your requirements and begin a conversation about your project.

Information you provide through other contact methods

If you contact us by phone, WhatsApp or email, we may receive and retain the information you voluntarily provide during that communication.

3. How We Use Your Information

We may use information you provide to:

• Respond to your enquiries and questions.
• Contact you regarding your interior project.
• Understand your project requirements, location and preferences.
• Discuss suitable design and execution options.
• Prepare or discuss project quotations and requirements.
• Arrange consultations or further communication when requested.
• Provide information about House Decors services when relevant to your enquiry.
• Maintain records necessary for managing enquiries and communications.
• Protect the security and proper functioning of our website and services.

We aim to use personal information only for purposes that are relevant to the interaction you have with House Decors and as otherwise permitted by applicable law.

4. Phone, WhatsApp and Email Communications

You may choose to contact House Decors using the phone number, WhatsApp link or email address displayed on our website.

When you use these communication methods, the information you provide may also be processed by the relevant communication service provider. Their own privacy policies and terms may apply to information processed through their platforms.

5. Website Forms and reCAPTCHA

Our project enquiry form may use Google reCAPTCHA to help protect the website from spam, automated submissions and abuse.

When reCAPTCHA is used, Google may process information associated with the interaction with the service. Google's own terms and privacy practices may therefore apply.

You can learn more about Google's privacy practices at Google's Privacy Policy .

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance and measurement.

Cookies are small files or pieces of information stored on your device when you visit a website. Depending on the services enabled on the website, cookies may help us understand how visitors use the site, remember certain preferences, or maintain essential website functions.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Website Analytics

We may use website analytics and measurement tools to understand website usage, improve our content and services, and identify technical or performance issues.

Where third-party analytics services are used, those providers may process certain technical or usage information according to their own privacy policies and applicable settings.

8. Sharing of Personal Information

House Decors does not intend to sell your personal information.

We may share or provide access to personal information where reasonably necessary to:

• Respond to and manage your enquiry.
• Provide requested services or communications.
• Use website, hosting, security, communication or technical service providers.
• Comply with applicable legal requirements or lawful requests.
• Protect the rights, property or security of House Decors, our users or others.

Where third-party service providers process information on our behalf, we expect them to handle information in accordance with applicable requirements and appropriate safeguards.

9. Data Security

We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid submitting information through the website that is not necessary for your enquiry.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to manage our relationship and communications with you, to meet applicable legal or business requirements, or for other lawful purposes.

The actual retention period may vary depending on the type of information and the reason it was collected.

11. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request information about personal data we process about you, request correction of inaccurate information, request deletion where applicable, and withdraw consent where processing is based on consent.

You may also ask us about how your information is being used or raise a concern regarding the handling of your personal information.

12. Children's Privacy

Our website and services are intended for people seeking residential interior design and related services. We do not knowingly request personal information from children for independent use of our services.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review the matter.

13. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms, Google Maps, WhatsApp and other external services.

When you follow a third-party link or use an external service, your interaction may be governed by that third party's privacy policy and terms. House Decors is not responsible for the privacy practices of third-party websites that we do not control.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, data practices or applicable legal requirements.

When we make changes, the updated version will be published on this page with a revised "Last updated" date.

15. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations relating to privacy and personal data protection. The applicable legal requirements may depend on the nature of the information processed and the location of the individual.